(5.0 / 5)1288+ Ratings

Capsule CRM Reviews

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Overall Rating

5.0
6 Reviews
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About Capsule CRM

Capsule CRM is a modern Customer Relationship Management (CRM) service that aims to help businesses stay organized, understand their customers, build strong relationships and make the most of sales opportunities while minimizing user input. Capsule was founded in 2009 in Manchester, United Kingdom, with a mission to simplify CRM for businesses of all sizes around the world.

Capsule was created as a response to the founders' frustration with existing CRM services that were either too simple or too complex. Today, Capsule is used by over 10,000 businesses worldwide and is headquartered in Manchester, a city known for its creative spirit and roots in science and industry, including the birthplace of the modern computer.

The Capsule team is made up of 35 dedicated individuals who hold themselves to high standards of integrity and honesty. The team values open and approachable communication, mutual trust, the courage to take risks, and the celebration of success. The team is also committed to continuous learning and supporting one another to be their best selves.

Customer ratings by feature

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  • Customer Service
    4.0
  • Price & Quality
    4.0

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Capsule CRM Customer Reviews (6)

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Brandon Kay
Brandon Kay
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Feb 13, 2023
Rae Toole
Rae Toole
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Feb 12, 2023
Rommert Hoogsteen
Rommert Hoogsteen
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Feb 12, 2023
Brett Wallin
Brett Wallin
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Feb 9, 2023
Vera Marchesi
Vera Marchesi
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Feb 8, 2023
Helen Moll
Helen Moll
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Feb 7, 2023

Capsule CRM Customer’s Q&A

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Capsule CRM FAQs

FAQ

What are the main tasks of a CRM software?

CRM software helps streamline and organize basic tasks within an organization, with a focus on customer relationships.
FAQ

Who can use a CRM?

CRMs are suitable for organizations of all sizes and industries.
FAQ

What are the top benefits of using a CRM?

A CRM can save time, streamline workflow, manage sales pipelines, improve team efficiency, and track and optimize performance.
FAQ

Is a CRM only suitable for large organizations?

No, CRMs are suitable for organizations of all sizes and industries.
FAQ

How does a CRM improve team efficiency?

A CRM can help streamline tasks and provide a centralized platform for managing customer interactions and data, leading to improved team efficiency.

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